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Privacy & Protection

Privacy Policy

This Privacy Policy explains how Fluixio Technologies Private Limited collects, uses, stores, protects, discloses, and processes your information when using our Services.

Effective Date: July 7, 2026
Scope: All Fluixio Services & Products/Companion Apps
01

Introduction

Welcome to Fluixio Technologies Private Limited (“Fluixio”, “we”, “our”, or “us”). Fluixio develops and operates software products, cloud applications, websites, APIs, integrations, and related services for businesses across various industries.

This Privacy Policy explains how we collect, use, store, protect, disclose, and process information when you access or use any product, application, website, service, or platform operated by Fluixio Technologies Private Limited (collectively referred to as the “Services”), unless a product-specific privacy policy expressly states otherwise.

Applicable Suite Matrix:

Fluixio AEM
Future SaaS products
Customer portals
Websites operated by Fluixio
APIs
Integrations
Cloud-hosted services

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

02

Company Information

Registered Office

Fluixio Technologies Private Limited
A 44, 45, Galaxy Square Pvt Ltd
Sector 62, Noida, Gautam Buddha Nagar
Uttar Pradesh – 201309, India

Corporate Nodehttps://fluixio.com

For privacy-specific validation inquiries, contact our tracking channels published natively on the main directory portal.

03

Scope

This Privacy Policy applies whenever you interact with our workflows, including when you:

  • Visit any Fluixio website
  • Purchase a subscription
  • Register an account
  • Connect a third-party integration
  • Use any Fluixio software
  • Contact customer support
  • Participate in product trials
  • Use our cloud-hosted applications
04

Information We Collect

Depending upon the Services you use, we may collect the following specific information blocks:

A. Account Information

Identifiers managed during initialization frameworks:

NameBusiness email addressCompany nameCountryOrganization detailsAccount identifier

B. Subscription Information

Commercial subscription metrics captured for account integrity:

Selected planSubscription statusBilling cycleTrial informationRenewal statusPayment historyInvoice information

C. Integration Secret Footprints

Where explicitly designated, our Services store parameters required to interface successfully with third-party networks:

OAuth Access TokensOAuth Refresh TokensClient IDClient SecretAPI KeysWebhook configurationSubscription configurationIntegration metadataConnected organization details

🔒 Cryptographic environment credentials are securely mapped solely for enabling requested application features.

D. Product Metrics

Timestamps, configuration parameters, system stability health data, diagnostic arrays, error traces, and request payloads to ensure performance.

E. Technical Parameters

Browser type strings, core running operation structures, network IP endpoints, default localizations, timezones, and diagnostic metadata headers.

05

Payment Information

Payments for certain designated paths are routed through approved external merchant gateway networks.

Zero Storage Guarantee: Fluixio does not process, store, or catch tracking parameters relating to credit card variables, debit details, UPI numbers, CVV keys, or routing pins.
06

Information We Do NOT Collect

Unless strictly integrated into specialized custom deployments, Fluixio explicitly excludes:

Government identification registry keys
Primary passwords of external networks
Biometric tracking properties
Private customer financial records
Credit profile access mechanisms
Sensitive personal identity configurations
07

How We Collect Information

Information pipelines activate automatically when entities initiate registration, invoke sub-tier plans, connect integrations, fetch responses via endpoints, provide direct feedback logs, or securely provision access mappings.

08

How We Use Information

Data variables are analyzed solely to spin up authentications, manage system logs, activate integrations, resolve client tracking bugs, prevent system abnormalities, and support legal/compliance checks.

No distribution or sales to advertising companies.
No profile processing for programmatic marketing.
09

Integrations & Fluixio AEM Specifics

When configuring integrations, our application requests access limits restricted explicitly to the minimal scope layout required to execute connection features.

Specifically, Fluixio AEM pairs with your platform via standard authorization patterns (OAuth). To secure the single-instance standalone synchronization setup, our application maps and mirrors structural elements:

OAuth Access/Refresh TokensClient Credentials & SecretsSubscription Event Layout MetadataTarget Environment Endpoints

Note: Data payload contents traveling across the Akeneo Event engine stream run direct to consumer targets and are not stored or queried inside Fluixio tracking spaces.

11

Cookies

We leverage functional cookies solely required for session validation management, persistent state interfaces, core security verification, and layout preference operations. Where applicable, additional configuration information may be provided through a separate distinct Cookie Policy page.

12

Data Sharing

Fluixio does not sell customer information. We may share information only where strictly necessary with cloud infrastructure providers, payment providers, email service providers, customer support platforms, legal authorities where required by law, or service providers acting on our behalf.

13

International Customers

Our Services are available worldwide. By using the Services, you acknowledge that your information may be processed and stored in jurisdictions where Fluixio or its service providers operate, subject to appropriate safeguards and applicable law.

14

Data Retention

We retain information only for as long as reasonably necessary to provide the Services, maintain product functionality, preserve integration integrity, comply with legal obligations, resolve disputes, enforce our agreements, and protect our business interests.

15

Security

Fluixio implements reasonable administrative, technical, and organizational measures to protect customer information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

16

Customer Rights

Depending on applicable law, you may have the right to access your information, correct inaccurate information, request deletion where applicable, request restriction of processing, object to certain processing activities, or request a copy of your information.

17

Third-Party Services

Our Services may integrate with or link to third-party platforms. Fluixio is not responsible for the privacy practices of third-party services. Customers should review the privacy policies of such providers before using those services.

18

Children's Privacy

Our Services are intended for business and professional use. They are not directed to individuals under the age required by applicable law to independently use our Services.

19

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will become effective upon publication unless otherwise stated. Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

Need clarification on specific data compliance paths? Reach out through our official support help desk.